Outdoorable Privacy Policy

Effective Date: January, 2025 Welcome to Outdoorable! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Outdoorable ("we," "our," or "us") collects, uses, discloses, and protects your personal data when you use our website and services. By accessing or using Outdoorable, you agree to the practices described in this policy.

1. Information We Collect
We collect the following types of information to provide and improve our services:a. Information You Provide Directly- Account Information: When you sign up, we collect your name, email address, phone number, and payment information.- Profile Information:If you are an expert or user, we collect additional details like expertise, location preferences, trip plans, and any other information you provide.- Communications:We collect messages, emails, or other communications you send to us.- Call Transcripts: We record and transcribe video calls for quality assurance and to send post-call summaries.b. Information We Collect Automatically- Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on the site, and interactions with our services.- Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to enhance your experience.c. Information from Third Parties- LinkedIn or Verification Services: If you connect your LinkedIn or other accounts to verify your profile, we collect relevant public information.- Payment Processors: We may receive limited payment confirmation data from Stripe or similar providers.
2. How We Use Your Information
We use your information to:
-Facilitate bookings and video calls between users and experts.
- Process payments and ensure secure transactions.
- Improve and personalize your experience on Outdoorable.
- Send post-call summaries and follow-up communications.
- Respond to customer support inquiries.
- Maintain platform security and prevent fraud.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following ways:- With Experts and Clients: Information like your name, trip plans, and preferences may be shared to facilitate calls.
- Service Providers: Third parties who assist us with payment processing, customer support, or analytics.
- Legal Obligations: If required by law or to protect our rights, property, or users.
- Business Transfers: In the event of a merger, sale, or acquisition.
4. Cookies and Tracking Technologies
We use cookies to:- Remember your preferences and settings.
- Analyze site traffic and improve user experience.
- Deliver targeted advertisements (when applicable).You can manage cookies through your browser settings.
5. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Call transcripts are retained for quality assurance and follow-up purposes but may be deleted upon user request (subject to legal compliance).
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction:** Request access to or correction of your personal data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Data Portability: Request a copy of your data in a portable format.
- Opt-Out: Opt-out of marketing communications or data sharing for targeted advertising.To exercise these rights, contact us at [insert email address].
8. Children’s Privacy
Outdoorable is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will take immediate steps to delete it.
9. International Data Transfers
If you access Outdoorable from outside the United States, please note that your data may be transferred to, stored, and processed in the United States. By using our services, you consent to these transfers.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:**Outdoorable**  Email: hello@outdoorable.co---By using Outdoorable, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your adventures!